Privacy Policy

Last updated: December 13, 2024

1. Introduction

At FlowerAI Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our flower identification service.

2. Information We Collect

We collect the following types of information:

• Images: Flower photos you upload for identification
• Usage Data: Information about how you use our service
• Technical Data: Browser type, device information, and IP address
• Analytics Data: Trending flower statistics and identification patterns
• Website Analytics: Anonymous usage statistics through Statcounter

3. How We Use Your Information

We use your information for the following purposes:

• To provide accurate flower identification services
• To improve our AI identification algorithms
• To generate trending flower statistics
• To maintain and improve our service
• To detect and prevent abuse of our system
• To analyze website traffic and improve user experience

4. Image Processing and Storage

Regarding your uploaded images:

• Images are temporarily stored for processing
• We use secure cloud storage for all image data
• Images are automatically deleted after processing unless needed for service improvement
• We never share your original images with third parties

5. Third-Party Services

We use the following third-party services:

• OpenAI API: For advanced image processing and analysis
• Google Custom Search API: For supplementary flower information
• Statcounter: For anonymous website analytics and traffic analysis
• Analytics Services: To monitor and improve service performance

6. Data Security

We protect your data through:

• Secure HTTPS encryption for all data transfers
• Regular security audits and updates
• Limited access to user data by authorized personnel only
• Secure cloud infrastructure for data storage

7. User Rights

You have the right to:

• Access your personal data
• Request deletion of your data
• Opt-out of data collection for service improvement
• Request a copy of your data
• Opt-out of analytics tracking through browser settings

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain user sessions
• Remember your preferences
• Analyze service usage patterns
• Improve user experience
• Collect anonymous analytics through Statcounter

9. Data Retention

We retain data as follows:

• Uploaded images: Deleted after processing (usually within 24 hours)
• Usage data: Retained for up to 90 days
• Trending statistics: Aggregated and anonymized indefinitely
• Analytics data: Anonymized and retained according to Statcounter's privacy policy

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children under 13 years of age.

11. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify users of any material changes through our website or email.

12. Contact Information

For privacy-related questions or concerns, please contact us at privacy@flowerai.pro